In my wife’s opinion, the room cleanliness could be improved for families. We found dust on the furniture and our daughter was bitten by something during our stay.

The hotel's convenient location made exploring easy, while the breakfast buffet offered a good variety. However, the lack of prompt service at times detracted from a better experience.

would be happy to recommend for a brief hiatus

Modern room, spacious bathroom, including good water pressure in the showers, while the poolside area was refreshing and perfect for relaxation.

Couldn’t have been happier.

A practical review for you

Spending 3 nights here was delightful! The staff's effort to reunite me with my lost camera was commendable, especially Laka and Adam's assistance. The modern rooms were immaculate, and breakfast had a fantastic variety. A pleasant escape for any traveler! A few bumps in check-in, but it didn't overshadow my stay.

On the final day, after checking out, we had a late departure and went out for the day. The staff helped us contact the taxi company to recover a forgotten camera, they really went out of their way for us.

It wasn't exactly budget-friendly, but it was still acceptable.

I loved the spacious room and clean toilet, but I was disappointed the coffee machine was not working. The breakfast selection could be better, especially the egg station.

beware of service failures at swiss-garden but the swimming pool is a great escape!

Clean room with ample parking options.

The location was excellent, just a short walk from the bustling Bukit Bintang street, offering numerous shops and restaurants. The staff was polite and efficient, quickly addressing my request for a room change to get a better view. The room was spacious and comfortable, and the WiFi was strong throughout the hotel, which was beneficial for my work needs.

Check-in process was slow, taking too long despite paying online.

My stay was quite pleasant, especially because the location was fantastic and just a short walk from a bustling area full of shops and restaurants. The room was spacious and comfortable, making it a nice retreat after a long day exploring the city. Plus, the staff were quick to address my request for a room change which greatly improved my experience. However, the check-in process was overly slow and could definitely use improvement.

The breakfast spread had me drooling, with so much variety I nearly rolled out! Plus, you can’t beat the location—just a hop to Bukit Bintang full of local eats and nightlife. Staff was super friendly and attentive, making the stay cozy.

Now, not everything sparkled. My room was a dust bunny convention upon check-in, and it took a couple requests to sort that out. The dining area could use a serious clean-up too—lots of dirty tables that didn't get tended to during my stay.

Request for fresh towels during your stay to ensure a comfortable experience.